Agreement to Terms
These Terms of Service ("Terms") govern the relationship between WDAYS โ Web Development At Your Service ("we", "us", "our") and any individual or business ("you", "the Client") that engages our services, visits our website, or enters into a project agreement with us.
By submitting an enquiry, signing a project proposal, making a payment, or instructing us to begin work, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our services.
These Terms form a legally binding agreement under the laws of England and Wales. They apply to all projects, retainer arrangements, and any other services provided by WDAYS.
Our Services
WDAYS provides professional web development and digital services including, but not limited to:
- Website design and development (custom builds, WordPress, Shopify, headless CMS)
- Web application and software development
- UI/UX design and prototyping
- E-commerce development and integration
- API development and third-party integrations
- Hosting setup, deployment, and DevOps consultancy
- Ongoing maintenance, support retainers, and performance optimisation
- Branding, graphic design, and digital marketing consultancy
The specific services to be delivered on any given project will be set out in a written proposal or Statement of Work ("SOW") agreed between both parties before work commences.
Quotes, Pricing & Payments
All quotes are provided in GBP (ยฃ) and are valid for 30 days from the date of issue unless otherwise stated. Quotes are based on the project scope described at the time โ any changes to scope may result in revised pricing.
Our standard payment terms are as follows:
- Deposit: 50% of the agreed project fee is due before any work begins. This deposit is non-refundable once work has commenced.
- Milestone payments: For larger projects, payments may be split across agreed milestones as detailed in the SOW.
- Final payment: The remaining balance is due upon project completion and prior to final delivery or site launch.
- Retainers: Monthly retainer fees are invoiced at the start of each calendar month and are due within 14 days of invoice.
Invoices unpaid after 14 days of the due date may incur a late payment charge of 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to pause or suspend work on any project where payment is overdue.
We accept payment via bank transfer (BACS), Stripe, and PayPal. All payment details will be provided on your invoice. We do not accept cheques.
Project Process & Timelines
All projects follow a structured workflow agreed at kick-off: discovery, design, development, review, and launch. Estimated timelines are provided in good faith based on the agreed scope and the timely provision of content, feedback, and approvals by the Client.
WDAYS cannot be held responsible for delays caused by:
- Late provision of content, assets, or approvals from the Client
- Third-party services, APIs, or platforms outside our control
- Scope changes requested by the Client during development
- Force majeure events or circumstances beyond reasonable control
If a project is delayed by more than 30 days due to inactivity or non-response from the Client, we reserve the right to invoice for work completed to date and archive the project. Recommencement will be subject to availability and may incur additional fees.
Intellectual Property & Ownership
Upon receipt of full payment for a project, the Client is granted full ownership of the final deliverables โ including all custom-designed assets, code, and content produced specifically for that project.
The following rights and exceptions apply:
- WDAYS portfolio rights: We retain the right to display completed work in our portfolio, case studies, and marketing materials unless the Client requests otherwise in writing before project completion.
- Third-party components: Websites may incorporate open-source libraries, plugins, fonts, or stock assets. These remain subject to their own licences and are not transferred as part of deliverable ownership.
- Pre-existing IP: Any tools, frameworks, or methodologies developed by WDAYS prior to or independently of the project remain our intellectual property.
- Client-supplied content: Any content, images, logos, or materials supplied by the Client remain the Client's property. The Client warrants they have the right to use and share all such materials with us.
Ownership of deliverables does not transfer until all outstanding invoices have been paid in full.
Client Responsibilities
A successful project is a collaboration. The Client agrees to:
- Provide all required content, assets, login credentials, and information in a timely manner as agreed at project kick-off.
- Nominate a primary point of contact with authority to give approvals and make decisions.
- Provide clear, consolidated feedback within the agreed review windows (typically 5 working days per round).
- Ensure all content and materials provided are legally owned by the Client or properly licenced for use.
- Not use our services for any unlawful, harmful, or fraudulent purpose.
- Keep any provided login credentials, staging links, or access details confidential and secure.
WDAYS accepts no liability for delays, defects, or unsatisfactory outcomes that arise from the Client's failure to fulfil these responsibilities.
Revisions & Scope Changes
Each project proposal will specify the number of included revision rounds. A revision is defined as a set of consolidated, reasonable feedback on a delivered piece of work โ not a change in direction or new requirements.
The following are considered scope changes and are subject to additional time and cost:
- Requests for new features, pages, or functionality not included in the original brief
- Significant changes to design direction after an approved design has entered development
- Changes to the technology stack or third-party integrations mid-project
- Additional revision rounds beyond those included in the proposal
We will always notify the Client in writing before proceeding with any chargeable scope change and will provide a revised estimate. Work on scope additions will not commence until written approval is received.
Warranties & Limitation of Liability
WDAYS warrants that all work will be completed with reasonable skill and care, in accordance with the agreed specification, and using industry-standard practices. We will remedy any defects in our work at no charge within 30 days of project delivery, provided the defect is not the result of Client modifications or misuse.
To the fullest extent permitted by law:
- We are not liable for any indirect, consequential, or incidental losses arising from the use of our deliverables.
- Our total liability to the Client for any claim arising from a project shall not exceed the total fees paid by the Client for that project.
- We do not guarantee specific business outcomes, traffic levels, conversion rates, or search engine rankings.
- We are not responsible for downtime, data loss, or security breaches caused by third-party hosting providers, platforms, or services.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other matter where liability cannot be lawfully excluded.
Termination & Cancellation
Either party may terminate a project agreement by giving 14 days' written notice. In the event of termination:
- The Client is liable to pay for all work completed up to the date of termination, calculated at our standard day rate where applicable.
- The initial deposit is non-refundable in all circumstances once work has commenced.
- WDAYS will deliver all completed work and project files to the Client upon receipt of any outstanding payment.
- Any licences granted under Section 5 will not take effect until all outstanding amounts are settled.
WDAYS reserves the right to terminate a project immediately and without notice in cases of non-payment exceeding 30 days, Client misconduct, or if the Client requests work that is unlawful or unethical.
We always prefer to resolve issues through open conversation before either party considers termination. If something isn't working, please talk to us first.
Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project โ including business strategies, technical specifications, unreleased products, and pricing. This obligation survives termination of the project.
Confidential information does not include information that is already publicly known, independently developed, or shared with the consent of the disclosing party.
If a formal Non-Disclosure Agreement (NDA) is required, please request one before sharing any sensitive information. We are happy to sign NDAs where appropriate.
Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms or a project agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached within 30 days, either party may pursue formal legal proceedings.
Contact Us
If you have any questions about these Terms, wish to discuss a project agreement, or need to raise a concern, please get in touch. We aim to respond to all enquiries within 2 working days.
Got a question about these terms?
We keep things simple and jargon-free. If anything here isn't clear, just ask โ we're happy to explain.
stuartsmyth999@gmail.com โThese Terms were last reviewed on 1 May 2025. We reserve the right to update them at any time. Continued use of our services following notification of changes constitutes acceptance of the updated Terms. Your project agreement may also contain additional terms specific to your engagement.